FAQs
General Information
We offer a range of home products to ensure your comfort day-to-night, including quilts, weighted blankets, summer cooling blankets, and throws. Additionally, we carry a line of pet products and will continue to add new home textile items.
Our products are made from various materials, including cotton, polyester, and silk. Each fabric is carefully chosen to suit different usage scenarios.
Ordering and Shipping
We accept all major credit cards,Paypal.
We are not able to make changes to orders after they've shipped.
At this time, we are accepting orders from many continental states.For other international destinations, please stay tuned as we work on expanding our shipping capabilities. If you have any specific questions or need assistance, please contact us.
We offer FREE SHIPPING on all orders.
Delivery times vary depending on your location. We process our orders within 48 hours. You can generally expect your orders to be delivered within 10 business days, but most of our products are actually delivered within fewer days!
Once the order is shipped, we cannot make any changes. If you have just placed an order, please contact our customer service team.
Returns and Exchanges
We offer a hassle-free 30-day return policy. If you are not satisfied with your purchase, you can return/exchange it within 30 days of receipt for a full refund or exchange, no questions asked.
To return or exchange an item, please contact our customer service team for instructions. We need your order number and detailed information about the product you want to return or exchange.
If the return is due to a defect or error on our part, we will cover the return shipping costs. For other returns, the customer will be responsible for the return shipping fees.
Once we receive your returned package,you should receive a full refund within 3 days.